Shipping
We provides
shipping to virtually any address in the world. To make the shipping rate
calculation more convenient for our customers, we have integrated an online
solution into our website which automatically calculates all available shipping
rates, using different shipping means. Once you drop any items into your
shopping cart and proceed to the checkout, you will be asked to enter your
e-mail address as well as your country. Afterwards, all shipping rates will be
listed up for your convenience. Shipping rates depend on your delivery location
as well as the weight and dimension of the products you have chosen. Each
product weight (and dimensions as far as applicable) can be found on the
detailed product information page of each item.
We provide 2 ways of shipping method:
Airmail:
Airmail
shipments are carried out through your local post office. Though we ship out
all Airmail parcels insured and registered, there is no online tracking
facility available for this service. It usually takes around 5 to 14 days for
Airmail shipments to arrive to your destination. However, under certain
circumstances it can take up to 4-5 weeks.
EMS Speedpost:
EMS Speedpost
is the local courier shipment solution from Hong Kong post. The delivery will
usually take place through your local post office as well. EMS Speedpost
shipments are very safe and usually take only around 2 to 4 days to reach your
destination. We will provide a tracking number for all EMS shipments. While
there is no global tracking possibility for those shipments, customers can
track their parcels online at www.hongkongpost.com as long as the shipment is
still in Hong Kong and via the local delivery company once the destination
country has been reached. Please bear in mind that the online tracking will
only work once the shipment has already reached your country, which usually
occurs within 1-2 days after the actual shipping date.
Note: All shipping lead
times are for reference purposes only. In exceptional cases, longer lead times
may apply and shipments may be delayed by your local customs office.
Play-Asia.com does not offer any guarantee on the shipping lead times listed.